Assignment 4: User Frustration
Due Week 9 and worth 80 points
- Describe three (3) reasons users are still frustrated with modern applications.
- Suggest one (1) method for reducing the frustrations for each of the reasons you supplied in Question one (1).
- Describe methods for determining if user frustration is caused by poor system design or from the natural frustration associated with learning a new software product.
- Suggest at least three (3) methods to reduce the frustrations among the disabled population and how this population can be better served.
- Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
- Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
- Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.